Privacy Policy

1. Overview

Sakaar Art collects only the information required to produce and deliver your order and to provide support relating to it. This policy sets out what we collect, why, who else has access to it, how long we keep it, and how you can have it removed.

2. Information we collect

• When you place an order: your name, phone number, email address, delivery address and any message or gift note you provide.
• When you make a payment: our payment provider processes the transaction and returns a payment reference to us. We do not receive or store your card, UPI or bank details.
• When you contact us: the content of your message via WhatsApp, Instagram or email.

3. Why we collect it

• To produce your order and deliver it to the correct address.
• To contact you regarding your order, including confirmations and delays.
• To process cancellations, refunds and any dispute.
• To maintain records required for tax and accounting purposes.

4. Who your information is shared with

• Our payment provider, in order to process payment securely.
• Our courier partner, who requires your name, delivery address and phone number in order to deliver.

We do not share your information with any other party for marketing or commercial purposes.

5. Data retention

Order records are retained for as long as required under applicable tax and accounting rules. Correspondence is retained for as long as it remains relevant to supporting you. You may request deletion at any time and we will comply, except where we are legally required to retain the record.

6. Cookies

This website uses a small number of cookies for basic functionality and to measure overall visit volumes. It does not use advertising or cross-site tracking cookies. You may block cookies through your browser settings; the website will continue to function.

7. Your rights

You may request access to the personal information we hold about you, request its correction, or request its deletion. Please write to sakaar.art100@gmail.com. We will respond within 30 days. There is no charge for such a request.

8. Security

The website is served over HTTPS and order records are held with an access-controlled database provider. No system can be guaranteed entirely secure; however, we do not hold payment credentials at any point, which removes the most sensitive category of data from our systems.

9. Children

This website is not directed at children under the age of 18, and we do not knowingly collect their personal information.

10. Changes to this policy

We may update this policy from time to time. The version published on this page applies from its stated effective date.

11. Contact

For any question relating to this policy or to your personal information, contact sakaar.art100@gmail.com or WhatsApp +91 8130422575. Our postal address is set out on our Contact page.